We Don’t Just Build Things out of Wood
We Build Your Dream Through Professionalism and Devotion to Your Project
Since 2007, Finish Point has been building a carpentry company around customer service. And not just the lame, lip-service type of phony customer service that sounds good in theory, but the kind that legitimately makes people breath a sigh of relief.
Which is typically followed by the question “why aren’t there more true craftsmen like this anymore?“.
We don’t call ourselves craftsman so we can toot our own horn either. We say it in the sense that a true craftsman is going to listen to you explain exactly what you want. Once we understand that, we’ve made it a habit of doing everything we can to make sure it’s done right.
We want you to walk away feeling like you’ve made a wise investment in your home.
You only get to build the home of your dreams one time. Hire someone that cares about it as much as you do.
We stand behind everything we build, take pride in doing it correctly, and we do it all with the long view in mind. So much so that we offer a lifetime guarantee on all our work.
We want you to feel like you’ve accomplished something amazing and did it without the heartache and pain that’s so prevalent in the world of construction. We want you to feel good from the first time you meet us to well after we’ve finished the work.
We want to build a lifelong relationship with you, not just win some of your business this time around.
How did we know back in 2007 the importance of customer experience and satisfaction?
Because for a long time people like you have experienced the mishandling of your trust and the stress that follows when things don’t go as planned or as promised.
There’s been a dramatic decline in professionals entering the trades over the last few decades and as a result, it’s become a breeding ground for people looking to make a quick buck from the lack of qualified professionals willing and able to do quality work.
Not only are we focused on making your dream come to life in your home, we’re equally as focused on rebuilding the concept of a true craftsman. And the only way to do that is to repeatedly demonstrate our willingness to make your decision to hire us as exciting and fulfilling as possible.
We believe that if you aren’t so excited about your experience that you wouldn’t jump at the opportunity to recommend our services to friends or family members, we’ve done you and our entire industry a huge disservice.
We are a group of craftsmen who are passionate about building your dream while providing a great experience throughout the process.